Ms. Hughes is a Social Worker who works out of the UPMC Adult Spina Bifida Clinic team at Mercy Pavillion on Tuesdays and receives referrals from other clinics within the Department. Olivia holds a Bachelor’s degree in Social Work from Slippery Rock University and is currently pursuing her Master’s in Social Work there, with an expected graduation date of July 2025. She is also working toward a certificate in Cognitive Behavioral Therapy. Olivia comes to us from the Department of Human Services – Office of Children, Youth, and Families (OCYF), and brings a strong background in the non-profit sector. She brings extensive experience in case management, community resource navigation, rapport building, and trauma-informed care. Her primary role is to provide the necessary support and resources so that patients in the outpatient setting can receive the quality care they need in the community.